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Buying And Shipping Process FAQ
What is the warranty for dinosaur puppets?
MyDinosaurs provides 24 months warranty and life-long maintenance/repair service for dinosaur puppets.
How long is the lead time for custom dinosaur puppets?
Custom puppets are usually made to order in 2-4 weeks, depending on size, complexity, and whether the puppet is in stock.
Can I customize size, color, movements, and species?
Yes. Any puppet’s size, color, movement (eye blink, mouth open/close, head turning etc.), species, material, posture etc. can be customized per your requirements.
What accessories come with a dragon shoulder puppet order?
Each puppet includes spare parts, maintenance tools, and accessories needed for setup and operation. Manuals are provided for usage and care.
Are the lifelike dinosaur puppets durable / for frequent use?
Yes. Dinosaur uppets are built with high-density sponge, mixed acrylic & silicone, steel or rust-prevention steel frames, made for repeated handling, performances, shows. Many customers report puppets lasting 5 years or more with good care.
How are large dinosaur puppets shipped and packed?
Large puppets are shipped globally, packed in protective casing (flight cases or padded packaging), with spare parts included. Inspection and testing are done before shipping.
What control modes and movements do these puppets support?
Many puppets support hand control, remote control / sensor-triggered effects. Movements include blinking eyes, open/close mouth, head turning, sometimes tail or arms/legs movement.