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Buying And Shipping Process FAQ
What kinds of products can I get custom made?
You can request custom dinosaurs, animatronic animals, skeletons, fiberglass statues, lanterns, cartoon mascots, movie props, and more — anything creative and unique based on your ideas.
Are the custom products shipped globally?
Yes — MyDinosaurs supports global shipping for all custom products.
Do you include design services as part of the custom product process?
Yes — free design services are provided, including mechanical design, posture/design layout, and concept sketches.
What warranty or after-sales support comes with custom products?
Custom products come with life-long maintenance service, and warranties are provided (often in the 2-60 months range, depending on product type).
What kinds of accessories and features are included with custom orders?
Accessories include items like control boxes, installation tools/manuals, spare parts, matching bases or rockery covers, and whatever is needed for installation and operation.
What materials are used and how durable are custom products?
Materials vary by product but include steel framing, high-density sponge or foam, silicone or fiberglass, silk cloth (for lanterns), etc. Products are made to be sturdy, suitable for display, real usage, and are built for long-term durability.